Answering calls right now

EMERGENCY
PLUMBING.
ANY HOUR. ANY DAY.

When a pipe bursts at 2am or your boiler packs in on Sunday morning, you don't need a callback — you need Mike on your doorstep. Family-run, Gas Safe registered, and the van is already loaded.

Call 0800 157 0088 Request a Quote
4.9 / 5 from 312 verified reviews
Gas Safe registered engineer Mike Sullivan working on a residential pipe repair
Gas Safe RegisteredReg. No. 123456
Family-RunSince 1998
Upfront PricingQuote before we start
Same-Day ServiceOn most calls
What we fix

Plumbing & heating you can actually rely on.

From a dripping tap to a brand-new combi boiler install, every job gets the same treatment: proper diagnosis, honest quote, clean workmanship.

Drain Unblocking & Repair

Slow drain or full blockage? We use CCTV drain inspection to find the actual cause, not just rod it and hope. Cleared properly, first time.

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Boiler Repair & Installation

Combi, system or conventional — Worcester Bosch, Vaillant, Ideal and Baxi. No hot water this morning, heat back on by tonight in most cases.

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Leak Detection

That mystery damp patch on the ceiling? We use acoustic and thermal tools to find leaks behind walls and under floors — no needless lifting.

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Power Flushing & Heating System

Radiators not warming up properly? Cold spots, sludge, or pressure issues — a full MagnaCleanse power flush gets your heating back to full output.

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Hot Water Cylinders

Unvented or vented, Megaflo or Telford — installation, servicing and replacement. Sorts limescale build-up and low pressure for good.

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Bathroom Plumbing

Toilets, basins, baths, thermostatic showers, and full bathroom first-fix. Building Regs compliant and finished clean.

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Why homeowners pick us

The plumber your neighbour told you about.

Sullivan is run by Mike Sullivan, a 2nd-generation Gas Safe registered engineer with 22 years on the tools. No call centres, no upsell scripts — just the bloke whose name is on the van.

Upfront flat-rate pricing

You see the total before we pick up a wrench. No "while-we're-here" surprises on the invoice — ever.

Same-day service

Call before midday and there's a 95% chance we're at your door the same afternoon. Emergencies jump the queue — always.

Gas Safe registered engineer on every job

Mike personally inspects every job. No "apprentice gets sent on the tough one" routine — the registered engineer is on it.

100% satisfaction or it's free

If you're not happy with the work when we leave, you don't pay. Simple, written, and we've honoured it for 22 years.

Where we work

Proudly serving Reading and Berkshire.

Our vans are based in Reading and roll out from there every morning. If you're in any of these towns or villages, we can usually be there same-day.

Don't see your town? Give us a call on 0800 157 0088 — we cover more than what's listed.
Reading Wokingham Earley Caversham Tilehurst Woodley Twyford Pangbourne Theale Henley-on-Thames

Neighbours who'd have us back in a heartbeat.

Mike came out on a Sunday night within ninety minutes and sorted our burst pipe before the kitchen flooded — proper job, fair price. He even mopped up after. Quoted me on the doorstep, that's the price I paid.

Caroline H.
Wokingham · March 2025

Replaced our 18-year-old boiler with a new Worcester Bosch combi in one day. Three other firms quoted me a fortnight's wait. Mike's lads were clean, polite, took their boots off, and the price came in under the big national outfit. He's our plumber from now on.

Tom B.
Caversham · January 2025

Had a slow drain that two other plumbers "fixed" three times over. Mike ran a CCTV camera, found roots about 12 metres out, and replaced the section the same afternoon. Hasn't backed up since. Wish I'd rung him first.

Mrs Patel
Reading · November 2024
Common questions

What homeowners ask before they call.

No — free written quotation, no obligation. That includes the diagnostic visit for repairs and installations. We give you a flat-rate quote in writing before any work begins — if you decide not to go ahead, you owe us nothing.
Office hours are Mon–Fri 7am–6pm — that's when scheduling, quotes, and non-urgent calls happen. For burst pipes, no heating, flooding, or anything actively damaging your home, a real person (usually Mike or his son Daniel) answers 24/7/365. Bank holidays included.
Yes — listed on the Gas Safe Register (No. 123456), and we carry £2m of public liability insurance plus employers' liability for every engineer on the team. You can check our registration on the Gas Safe website, and we'll happily email a copy of our insurance certificate before the job.
For larger jobs like boiler replacements, hot water cylinder swaps, and full re-pipes we offer 0% APR finance over 18 months through our FCA-authorised partner, with a decision usually back in under 5 minutes. We can walk through monthly payment options when we come out to quote.
For true emergencies — burst pipe, drain backing up, no heating in winter — our average arrival time across Reading and Berkshire is 47 minutes, day or night. For scheduled, non-urgent work, we book a 2-hour arrival window and we text you when the van is 15 minutes out.
Free quote

Tell us what's going on. Mike will call you back within 30 minutes.

No call centre, no robocall. The form goes straight to Mike's phone during office hours, and to the on-call engineer out of hours.

  • Free written quotation before any work starts
  • Flat-rate pricing — no surprise add-ons
  • Same-day appointments on most calls
  • 100% satisfaction guarantee in writing
Or just call 0800 157 0088

Request a free quote

Takes about 30 seconds. We'll text you the moment we receive it.

By submitting, you agree to be contacted about your request. No spam, no marketing, ever.
Got it — Mike will call you back within 30 minutes. If it's an emergency right now, call 0800 157 0088 and a real person picks up.